State Farm® Insurance Agent Cindy Ferrara
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ryan Bettes
October 20, 2025
5
out of
5
rating by Ryan Bettes
"Got an incredibly low rate with roadside assistance! Thanks guys. Should’ve made the switch a long time ago"
We responded:
"We’re honored by your positive feedback Ryan! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, please let us know! Sincerely, Cindy Ferrara, Agent "
Lucas Amaro
October 18, 2025
1
out of
5
rating by Lucas Amaro
"Poor Business Conduct I was paying $150 with GEICO before switching to STATEFARM. You offered me a bundled rate with my renters insurance for $130, which sounded great, so I made the switch. Then, just a few days later, I was told there had been a mistake and my new rate would actually be around $220. Because of this, I had to go back to GEICO, where I’m now paying $180. So not only did I waste my time, but I also ended up paying more because of your error. Honestly, this feels like very poor business conduct and a frustrating experience overall."
We responded:
"Dear Lucas, I'm sorry to hear that your experience with my agency fell short of your expectations. I take your feedback seriously and appreciate the opportunity to make it right. Thank you for taking my call and talking with me further about this issue. Hopefully I will be able to earn your trust and business sometime in the future. Sincerely, Cindy Ferrara, Agent "
James Theissen
October 12, 2025
5
out of
5
rating by James Theissen
"I have been a customer since May 2024. I have an auto and 2 motorcycle policies with State Farm that I got through this office. I like the yearly premiums divided monthly, paid directly from my credit card and without additional fees. I recently walked into the office soon before closing to ask a few questions regarding the first State Farm claim that I was going to put in for an emergency tow I needed on my motorcycle. I was apprehensive about whatever necessary documentation I was going to be required to complete >approval,ect. Cindy said, give me your receipts and come back tomorrow afternoon and we'll have a check for you. I was like, Huh? Really? Ok,Wow...The next morning Mary Ann called me before 9am and said, "Checks in the mail"...More, Huh? Really? Ok, Wow...3 days later the check was in my box...More, Really? Ok,Wow...Thank you Cindy and Mary Ann."
We responded:
"Thank you for sharing your experience, Jimmy! We're so pleased to hear that Mariann and Cindy were able to assist you efficiently and pleasantly surprised you! I appreciate you taking the time to give us a 5 STAR Review, it means a lot. Thank you for choosing The Cindy Ferrara State Farm Agency, I appreciate your business. Sincerely, Cindy Ferrara, Agent"
Olivia Strauss
October 8, 2025
5
out of
5
rating by Olivia Strauss
"Joshua Griffith was a huge help getting everything handled smoothly for my insurance & super kind! Super excited about my new policy with Statefarm !"
We responded:
"We’re honored by your positive feedback and 5 STAR Review for The Cindy Ferrara State Farm agency! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, please let us know! Sincerely, Cindy Ferrara, Agent"
Clayton Lautzenhiser
October 1, 2025
5
out of
5
rating by Clayton Lautzenhiser
"Great customer service. Tyler has done a great job serving my insurance needs."
We responded:
"Hey Clayton....thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at The Cindy Ferrara State Farm agency! Let us know if there is anything else we can help you with! Sincerely, Cindy Ferrara, Agent"
Jessica James
August 27, 2025
1
out of
5
rating by Jessica James
"Been with Cindy for 10 years, called 5 times can’t get a call back so I went to the office at 11:30 and they closed 30 minutes early for lunch, super inconvenient when I can’t get a call back and when I show up to the office when they are supposed to be open they closed early"
We responded:
"Hi Jessica, I'm sorry, was there something else you needed after we spoke last evening? If so, please reach out to me personally so I have the opportunity to address your concerns and to learn how we can improve our services, I value your input. Sincerely, Cindy Ferrara, Agent "
Danielle Jacoby
August 22, 2025
5
out of
5
rating by Danielle Jacoby
"Tyler at State Farm in Daytona was exceptional in customer service! He handled everything professionally and smoothly. We have been satisfied customers for years, as they are our local office and we highly recommend them to everyone for all your insurance needs!"
We responded:
"Thank you, Danielle, I appreciate you taking the time to give Tyler such a great review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Sincerely, Cindy Ferrara, Agent"
Terry Rankin
August 6, 2025
5
out of
5
rating by Terry Rankin
"Quite honestly the most responsive agency I've ever dealt with."
We responded:
"Hi Terry! We’re honored by your positive feedback and look forward to continuing to provide you with great service! If there is anything else we can help you with, please feel free to reach out! Thank you! Cindy Ferrara, Agent "
Brianna Wilkinson
August 4, 2025
5
out of
5
rating by Brianna Wilkinson
"Tyler helped me switch over! He was awesome and made it all a smooth process! I would definitely recommend this office!"
We responded:
"Hi Briana! We appreciate your 5 STAR review! and so delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Sincerely, Cindy Ferrara, Agent "
Giorgio Mangiavini
July 18, 2025
5
out of
5
rating by Giorgio Mangiavini
"The person that assisted me was nice and provided me the services I was looking for at my pace and efficiently."
We responded:
"Hi Giorgio! Thank you for the 5 STAR review! My team and I are so happy you had such pleasant experience with our agency. Your satisfaction is our top priority! Your review describes who we strive to be; professional, friendly, and efficient! Thanks again! Sincerely, Cindy Ferrara, Agent "
Norris Brewer
July 12, 2025
2
out of
5
rating by Norris Brewer
"I have been a customer of Cindy's for 10 years or more. Within this year, 2025, State Farm has canceled two of my policies. These actions by State Farm have caused me great distress by having to search for a new insurance company in such a hurry. I am 82 years old and within my 70 plus years of driving and owning a home I have never had a policy canceled by any previous insurance companies I have used. I have given such a low rating due to the lack of personal communication that I expected after being a customer for 10 or more years. Where did the Customer Service go to?"
We responded:
"Dear Mr and Mrs Brewer, I understand and I'm very sorry this happened to you. As I've explained before, as an agent, my hands are tied when it comes to company-initiated cancellations. There is only so much I can do. I will call you Monday to help you seek other options as I've done before. Sincerely, Cindy "
Marie Miller
June 19, 2025
5
out of
5
rating by Marie Miller
"I'm moving down from Michigan and Tyler took care of all my questions and was on top of my situation in a day. Quick response. Pleasure doing business."
We responded:
"Thank you, Marie! I'm thrilled to know you had such a positive experience with my office. Tyler prides himself on getting things done in a friendly, efficient, and professional manner, he's a good guy and I appreciate the way he represents the State Farm brand. We look forward to continuing to support your insurance needs and appreciate your feedback. Sincerely, Cindy Ferrara, Agent "
Julie Philip
June 2, 2025
5
out of
5
rating by Julie Philip
"great service, good response in timely manner, they are new insurance agent in Florida"
We responded:
"Thank you, Julie, I appreciate your review! I am delighted to know you had a great experience with my State Farm Agency. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Sincerely, Cindy Ferrara, Agent "
Gregory Wise
May 16, 2025
5
out of
5
rating by Gregory Wise
"It was great!!"
We responded:
"Hi Greg! We’re thankful for your comment! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Sincerely, Cindy Ferrara, Agent "
Elizabeth Spurlin
May 8, 2025
5
out of
5
rating by Elizabeth Spurlin
"Wow! Tyler at Cindy Ferrara's State Farm office was so fast, efficient, and friendly in answering my questions and handling my insurance needs. I love that their office is just down the street from my Daytona neighborhood even though Tyler was able to handle all my insurance needs quickly over the phone."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to doing more business with you soon! Sincerely, Cindy Ferrara, Agent "
ALAN Becker
April 29, 2025
5
out of
5
rating by ALAN Becker
"The best customer service in the area! Thank You !"
We responded:
"Hi Alan, thank you for your 5-star review! the Cindy Ferrara State Farm team is happy to be your good neighbor! We appreciate you very much! Sincerely, Cindy Ferrara, Agent "
Andrew Hoenig
April 29, 2025
5
out of
5
rating by Andrew Hoenig
"I got a renter's insurance policy in one day. The office was very friendly and helpful, and the whole process could not have been easier."
We responded:
"Hi Andrew! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Sincerely, Cindy Ferrara, Agent"
michael brake
April 9, 2025
5
out of
5
rating by michael brake
"Great to deal with"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Sincerely, Cindy Ferrara, Agent"
Jenny Kirk
April 2, 2025
5
out of
5
rating by Jenny Kirk
"Easy to work with, listened to my request, responded quickly. Great team on board! J. Kirk"
We responded:
"We’re thankful for your feedback Jenny! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Sincerely, Cindy Ferrara, Agent"
Deborah Egner
April 1, 2025
5
out of
5
rating by Deborah Egner
"Tyler was extremely helpful and very efficient with getting everything started for us under a tight timeframe. They saved us quite a bit of money for our home and auto. Highly recommend this group."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Sincerely, Cindy Ferrara, Agent "
John Alex Saint Franc
March 4, 2025
5
out of
5
rating by John Alex Saint Franc
"I had State Farm policies for years but last time I called them,Tyler gave me a great quotes for 2 cars"
We responded:
"Thank you for your 5-star review John! The Cindy Ferrara State Farm team are happy to be your good neighbor! Sincerely, Cindy Ferrara, Agent "
Aris Williams
February 27, 2025
5
out of
5
rating by Aris Williams
"I called hoping for a good price as i’ve had good insurance and driven safely in the past, I started with one agent who was able to help me get to my official agent, Tyler, who helped me get the best price possible. I was able to get a cheaper quote than my last insurance while customizing my plan. Can’t wait for the year to come and am happy with choosing this office."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Sincerely, Cindy Ferrara, Agent"
Liz Cramer
January 27, 2025
5
out of
5
rating by Liz Cramer
"Cindy is knowledgeable and helpful. She answered my questions as I’m navigating the process as someone from out of state."
We responded:
"Thank you for your 5-star review! I'm glad we were able to work it together! Sincerely, Cindy Ferrara, Agent "
Byczkowski Roxanne
January 27, 2025
5
out of
5
rating by Byczkowski Roxanne
"I have been with State Farm for over 20 years. I moved to Florida a few years ago, and after switching to Cindy, for the first time, someone went through all of my policies to ensure I was getting what I needed. When I was asked to have the review, internally I did an eye roll thinking it was just a sales pitch, when in fact it was a true review of my policies and it actually saved me money. I was impressed! Cindy's office is awesome and really works with you with what you need. I'm happy and grateful - thank you!"
We responded:
"Thank you for taking the time to share your thoughts, Roxanne! I'm so glad to know that you had such a great experience with my agency! Let us know if there is anything else we can help you with. Sincerely, Cindy Ferrara, Agent"
Troy Parker
January 26, 2025
5
out of
5
rating by Troy Parker
"Tyler Moore is the man! Tyler made getting a rental insurance policy a breeze. Would highly recommend his services."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, please let us know. Sincerely, Cindy Ferrara"